When your installer disappears, you're left without warranty support, monitoring, or anyone to call. We connect you with vetted, licensed service contractors who take their place. Each is an independent business responsible for the work performed. You and the contractor agree on scope and pricing directly.
We are building our network of vetted service contractors in both states now, and requests are worked in order. Safety issues come first, then the queue runs oldest first as contractors come online in your area. In another state? Submit anyway. Your request keeps its place for your state, and demand helps decide where we expand next.
Short answers, nothing hidden. The longer versions live in the Knowledge Center: what to do when your installer closes, who holds your warranty now, why a system stops producing, how to vet a service contractor, how to monitor without your installer, and where the Freedom Forever case stands.
Your panel and inverter warranties come from the manufacturers who built the equipment, and those stand no matter what happened to your installer. For hands-on work, whether that is a repair, an inspection, monitoring help, or a roof leak around your panels, you need an independent licensed service contractor. That is what Solrova arranges. Tell us what your system needs and we match you with a vetted contractor.
Solrova does not charge homeowners for a match. You and your contractor agree on scope and pricing directly, and you pay the contractor for the work they do.
Equipment warranties, typically 25 years on panels and 10 to 25 years on inverters, are honored by the manufacturers and survive an installer closing. The workmanship warranty your installer issued on the installation itself is a different matter and depends on what happened to the company. Our guide to solar warranty responsibility explains who covers what.
We are starting in Nevada and California. Requests from other states are welcome and hold their place in line by arrival order, and expansion follows where homeowner demand is strongest.
Independent service contractors, not employees and not the company that installed your system. Before a contractor can receive any request, their state license, errors and omissions insurance, general liability coverage, and workers' comp documents must be on file, approved, and unexpired. Your request goes to one vetted contractor, not a broadcast list, and you decide whether to move forward with them.