Your Solar Partner is gone, your system is still on your roof, and you have work to do. Equipment warranties from the panel and inverter manufacturers survive the closure. The workmanship warranty does not. Acting in the right order during the first month protects your monitoring access, preserves manufacturer coverage, and gets you connected with a qualified contractor before problems arrive. This guide walks through the five moves that matter and the order to do them in.
Register your equipment directly with the manufacturer this week
Direct manufacturer registration is the single action that protects your system the most after a closure. Right now, the panel and inverter manufacturers may list your Solar Partner as the registered point of contact. You want your name on the file before any claim arrives.
Pull your installation contract, spec sheet, and permit paperwork. You need the panel manufacturer (Canadian Solar, Jinko, Trina, Panasonic, SunPower), the panel model with at least one serial number, and the inverter type and serial. Most of this is on the spec sheet or printed on the equipment itself.
Visit the panel manufacturer's warranty registration portal and create an account under your name, address, and installation date. This creates a direct warranty relationship that does not depend on the Solar Partner.
The inverter step is the bigger win. Enphase customers go to enlighten.enphaseenergy.com and create a homeowner account using the system serial number. SolarEdge customers go to monitoring.solaredge.com and do the same. String inverter brands like SMA or Fronius have similar homeowner portals.
Direct accounts mean two things. You keep monitoring access if the Solar Partner's app shuts down, and you get a permanent line to manufacturer warranty service across the 10 to 25 years of inverter coverage. Do this before anything else on the list.
Build a documentation folder before records disappear
A central documentation folder is your master reference for the next 25 years, and the time to build it is now. Every record your Solar Partner held is at risk of going offline as the business unwinds.
Collect the installation contract, spec sheet, signed completion certificate, electrical permit, final inspection report, interconnection agreement with your utility, and the warranty sheets for panels, inverter, and workmanship. Keep invoices and payment records in the same folder.
Add a serial number list. Write down the manufacturer, model, and serial for the panels you can read safely, the inverter, the battery if you have one, and any monitoring gateway. If paperwork ever goes missing, the manufacturer can pull warranty records by serial number alone.
Photograph everything visible. Roof penetrations, the inverter label, electrical disconnects, any staining or loose hardware. Timestamped photos taken before any failure become evidence of installation condition.
Store the folder in two places: a physical binder at home and a cloud backup in Google Drive, Dropbox, or iCloud. Export production history, monthly performance, and alert logs from the Solar Partner's platform while you still have a login. This folder becomes the spine of every future warranty claim and contractor inspection.
What survives the closure and what does not
Two warranties cover your system, and only one survives when your Solar Partner closes. Knowing the line between them keeps you from giving up coverage you still have.
The equipment warranty survives. Panel manufacturers typically cover panels for 25 years against defects and performance loss. Inverter manufacturers cover their hardware for 10 to 25 years depending on brand and product line. These contracts are between you and the manufacturer, and they remain in force after your Solar Partner is gone.
The workmanship warranty does not. That coverage came from the Solar Partner and addressed installation labor, racking, roof penetrations, and electrical connections. With the company closed, repairs to their work become your cost.
Three scenarios show how the split plays out. A panel develops a defect: you contact Canadian Solar or Jinko with your registration and serial, and they handle replacement. An inverter fails: you contact Enphase or SolarEdge directly under equipment warranty. A roof leak develops around a panel mount: that is workmanship, and you hire a contractor to fix it at your expense.
Document the system's current condition while you can. Photographs of roof penetrations, the inverter label, disconnects, and any visible damage support a claim against a state contractor recovery fund if your Solar Partner was licensed and the damage is verifiable.
Find a qualified contractor and confirm your utility account
A vetted local contractor handles repairs, manufacturer warranty claims, and monitoring once your installer is no longer available. Hire one within the first two weeks.
Confirm the contractor is licensed for electrical and solar work in your state and carries active liability insurance. Check that they are certified for your specific inverter brand, since Enphase and SolarEdge each run manufacturer training programs. Ask whether they have worked with systems orphaned by closed installers — those crews know how to navigate manufacturer support and recovery fund claims.
Get a written quote that breaks out labor, parts, and trip fees. Request two or three local references for similar service work and call them. Most contractors charge for an initial inspection, often in the $100 to $300 range, that checks production against design capacity, looks for hidden defects, and confirms monitoring is reporting cleanly. Ask for the inspection price up front so there are no surprises.
Call your utility next. Verify the account is registered in your name rather than the installer's, that the interconnection agreement is active, and that net metering credits per kWh are still posting. Some states have changed net metering rules, so confirm the rate you receive for exported electricity. A quick call clears most account-side issues if you have your completion certificate on hand.
Special situations: incomplete systems and Freedom Forever
An incomplete install or a Solar Partner in Chapter 11 restructuring calls for extra steps beyond the standard checklist. Handle them alongside the main path.
If your system was never finished, contact the panel and inverter manufacturers directly. Explain the situation and ask about completing the install through another certified installer. File a complaint with your state contractor licensing board and attach the contract, payment records, and a description of what is missing. If you paid by credit card, ask the card issuer about chargeback rights on incomplete work. If you used a solar loan with GoodLeap, Mosaic, or Sunlight, tell the lender — they have a financial interest in resolving the project.
Many states run a contractor recovery fund that compensates consumers for verified damage from a licensed contractor who has closed. California's CSLB Recovery Fund covers up to 15,000 dollars per claim. Arizona's ROC and Colorado's Division of Professions and Occupations run similar programs. Search your state's licensing board for the exact process.
Freedom Forever is in Chapter 11 restructuring as of April 2026 and is currently continuing operations under court supervision. Equipment warranties from Enphase, SolarEdge, Canadian Solar, and others remain active. Keep paying any lease or PPA — the contract is still being honored, and you will receive notice if servicing transfers. Register your inverter directly with the manufacturer now so you keep monitoring access regardless of how the restructuring resolves.
Match with a vetted contractor
Solrova's Service & Support network pairs you with licensed, insured service contractors who maintain and repair systems from installers that have closed. Tell us about your system and start with a pre-screened shortlist.
Get Matched with a Service ContractorRelated Reading: For Freedom Forever–specific guidance, see Freedom Forever Entered Chapter 11 Restructuring: Here's What It Means for Your Solar System. For monitoring guidance, see How to Monitor Your Solar System. For broader installer selection advice, see What Questions to Ask Before Signing.